Shipping/Returns

SHIPPING


FREE Ground Shipping Shipping on All Orders Over $100! Limited Time Only!
Offer Good on Domestic Shipping Only

We ship from Las Vegas, Nevada. Ground Shipping will take 5-7 business days to the east coast.

We ship orders the same business day they are placed if ordered before 3:30pm Pacific time.

Orders placed between Friday evening and Sunday will be shipped on the following Monday.  We use UPS & USPS Priority Mail for all shipments (with the exception of some watch strap orders).

All local taxes and duty for international orders are the responsibility of the customer.

There will be a shipping fee for certain watch strap orders.  See total in the cart. 

Postmates Local Las Vegas Delivery

If you are shipping locally within Las Vegas or Henderson, NV, you can choose to have your item delivered same-day via courier!  Hours are Monday-Friday, 9am to 4:30pm. Option will be available during checkout when available.


Ring Sizes

While we do have most ring sizes in stock, there are occasions where we show a size as available but it is, in fact, backordered.  In these cases, we can special order the ring size for you, which will take approximately 2-4 weeks. We will inform you immediately if the size you choose is not in stock.

Pre-Order

Items that are marked as Pre-Order will be charged immediately but will not ship until the promised date. 


RETURNS

Watches may be returned within 30 days of item receipt.  
Ship items back to the address below in new, unused condition. Be sure to include a copy of your order or a note with your Name, address and phone number.
 
Universal Watch Co., Inc.
Attn: SB Watches
5016 Schuster Street
Las Vegas, NV  89118

Artwork  
Artwork printed on canvas is not returnable.  If there is a problem with the quality of the print or if it has been damaged in transit, we will gladly reprint the piece for you.
 
Exchanges:
If you would like to order something else, please submit a new order on sbwatches.com or call us at 800.360.2586 and we'll be happy to place a new order for your exchange items. You can also request an exchange with your return package - just include the item number, size, and color.